This Privacy Policy explains how LAYLATUN (“we”, “us”, “our”, or the “Site”) collects, uses, and protects your personal information when you visit laylatun.com, make a purchase, or otherwise interact with our services.
1- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
2- Information We Collect
We collect personal information to provide you with our Services, including:
- Contact details: name, phone number, email, and shipping/billing address.
- Order information: products purchased, payment confirmation, and delivery details.
- Account information: login details, if you register an account.
- Support information: details you share with us when contacting customer support.
- Usage data: such as IP address, browser type, and interaction with our Site (via cookies).
You may choose not to share certain information, but this may limit your ability to use some features.
3- How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Communicate with you about your account, purchases, returns, and offers.
- Improve your shopping experience on our Site.
- Prevent fraud, enhance security, and comply with legal requirements.
- Send you marketing emails or messages (you may opt out at any time).
4- Cookies
We use cookies to improve your browsing and shopping experience, remember your preferences, and run analytics. You can disable cookies in your browser settings, but some features may not work properly.
5- How We Share Information
We only share your personal data when necessary, including with:
- Service providers: shipping companies, payment processors, IT support.
- Marketing partners: to show you tailored offers and ads.
- Legal authorities: if required by law.
We do not sell your personal information.
6- Children’s Data
Our Services are intended for individuals over the age of 18. We do not knowingly collect data from children. If you believe a child has shared personal data with us, please contact us and we will delete it.
7- Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure.
We retain your information only as long as needed to fulfill orders, provide services, or comply with legal obligations.
8- Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Request a copy of your data.
- Restrict or object to certain processing.
- Withdraw consent for marketing.
To exercise these rights, contact us at contact@laylatun.com.
9- International Users
If you access our Site from outside Egypt, please note that your data may be transferred and processed in Egypt. Egyptian law governs this Privacy Policy.
10- Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: info@laylatun.com
Phone/WhatsApp: +20 01001063347